Frequently Asked Questions
What's the difference between cross stitch and embroidery?
How soon do you ship my order?
How are your kits packaged?
I have spent months researching packaging options and was surprised to discover that plastic packaging has a much lower environmental impact than cardboard box packaging in terms of carbon emissions, manufacturing impact, and fuel consumption. Because of this reduced impact, I have chosen to package my kits in plastic ClearBags. Plastic bags have a lower manufacturing impact (they require 1/20th the water and produce half of the carbon output of cardboard boxes), reduced transporation impact (simply put, 1000 plastic bags fit in one shipping box whereas the equivalent cardboard packaging takes 20 shipping boxes), and they are easy to re-use (many customers re-use the bag to store the pattern after finishing the kit). When compostable plastic bags become more durable, I will be switching to compostable plastic.
My embroidery hoop kits come in a curbside-recyclable kraft envelope with a recylable photo card stapled to the front so you can simply recycle them when you are finished with the kit.
Do the edges come finished like the photos show?
What if I get stuck?
How do I care for my embroidery?
